Summit tourney, 2015

[Jacked_Up]

Re: Summit tourney, 2015

I got charged a "service fee" of $70.80 per ticket for eight tickets, plus a "facility fee" of $6 per ticket. (Plus an order processing fee and the ticket-mailing cost.) That's all on top of the actual price of the tickets. Hopefully I'll be getting that $55 a ticket refund, too.

[jackmd]

Re: Summit tourney, 2015

I got charged a "service fee" of $70.80 per ticket for eight tickets, plus a "facility fee" of $6 per ticket. (Plus an order processing fee and the ticket-mailing cost.) That's all on top of the actual price of the tickets. Hopefully I'll be getting that $55 a ticket refund, too.

I think you'll get back about $60 per ticket. After the corrected "the error" as they are calling it, the "service fee" was $10.80 per ticket. The facility fee and processing fee remained the same. Final price was around $142 per ticket after taxes.

[JackJD]

Re: Summit tourney, 2015

I checked my account, set up last night in preparation for ordering today, and it now shows a new "receipt" with the corrected numbers. I purchased two tickets and here's the price comparison.

Price charged this morning when I ordered:
Ticket Price: 124.00 x 2
Facility Charge: 6.00 x 2
Service Fee: 70.80 x 2
Additional Taxes: 6.08 x 2
SUB-TOTAL OF ABOVE: 413.76
Order processing fee: 3.55
TOTAL OF ABOVE: 417.31

The receipt now available on my account shows the following:
Tickets: 124.00 x 2
Service Fee: 10.80 x 2
Facility charge: 6.00 x 2
SUBTOTAL OF ABOVE: 281.60
Order Processing Fee: 3.55
TOTAL OF ABOVE: 287.07

Now, get out your calculator: the subtotal of the amounts on the new receipt, 281.60, plus the order processing fee of $3.55 = 285.15. But, the total showing on my revised Receipt is 287.07. A math error (? overcharge) of 1.92 in favor of Ticketmaster?

The items shown above are taken verbatim (including order presented) from the receipts printed from my account on the Ticketmaster site. Note the line item "Additional taxes 6.80 x 2" in the first group, the original receipt. There is no line item for "additional taxes" in the second group. Is that the 4.00 added to the price of the 120.00 ticket?

Who is the Bozo running Ticketmaster? I am reluctant to say anything about a $1.92 error (yeah, went to Starbucks today for a $5.00+ foo-foo coffee). I don't want to open up the possibility that Ticketmaster will get another chance at working me over somehow.

Anyone else note math discrepancies in their receipt? If 1000 people had the same math error, Ticketmaster's inability to add results in $1,920 extra in their pocket.

Maybe I'll just wait until I get my credit card bill and then I'll dispute $1.92 of the charges, using their receipt as my evidence. Good ol' MasterCard will give them the third-degree, make them prove their charges etc.

EVERYONE, CHECK YOUR RECEIPT AND MAKE SURE YOU CHECK YOUR CREDIT CARD STATEMENT WHEN RECEIVED.

[BTownJack]

Re: Summit tourney, 2015

I checked my account, set up last night in preparation for ordering today, and it now shows a new "receipt" with the corrected numbers. I purchased two tickets and here's the price comparison.

Price charged this morning when I ordered:
Ticket Price: 124.00 x 2
Facility Charge: 6.00 x 2
Service Fee: 70.80 x 2
Additional Taxes: 6.08 x 2
SUB-TOTAL OF ABOVE: 413.76
Order processing fee: 3.55
TOTAL OF ABOVE: 417.31

The receipt now available on my account shows the following:
Tickets: 124.00 x 2
Service Fee: 10.80 x 2
Facility charge: 6.00 x 2
SUBTOTAL OF ABOVE: 281.60
Order Processing Fee: 3.55
TOTAL OF ABOVE: 287.07

Now, get out your calculator: the subtotal of the amounts on the new receipt, 281.60, plus the order processing fee of $3.55 = 285.15. But, the total showing on my revised Receipt is 287.07. A math error (? overcharge) of 1.92 in favor of Ticketmaster?

The items shown above are taken verbatim (including order presented) from the receipts printed from my account on the Ticketmaster site. Note the line item "Additional taxes 6.80 x 2" in the first group, the original receipt. There is no line item for "additional taxes" in the second group. Is that the 4.00 added to the price of the 120.00 ticket?

Who is the Bozo running Ticketmaster? I am reluctant to say anything about a $1.92 error (yeah, went to Starbucks today for a $5.00+ foo-foo coffee). I don't want to open up the possibility that Ticketmaster will get another chance at working me over somehow.

Anyone else note math discrepancies in their receipt? If 1000 people had the same math error, Ticketmaster's inability to add results in $1,920 extra in their pocket.

Maybe I'll just wait until I get my credit card bill and then I'll dispute $1.92 of the charges, using their receipt as my evidence. Good ol' MasterCard will give them the third-degree, make them prove their charges etc.

EVERYONE, CHECK YOUR RECEIPT AND MAKE SURE YOU CHECK YOUR CREDIT CARD STATEMENT WHEN RECEIVED.

Beautiful!! Nice catch there! I will check mine for sure as I will be expecting a refund.

I got a very sincere e-mail back from the lady I've been contacting at Arena box office. After she replied to me that the service fees were a result of a $7-10 charge per game hence the $70+ in fees, she replied again and said "i'm glad you e-mailed me, after I responded to you I went and checked with someone and that is when we realized something was wrong."

Initially I knew something was up when the service fees were over half the price of the actual ticket. That is wrong - even for lowly Ticketmaster!

[Southeast]

Re: Summit tourney, 2015

That refund made my day. I feel like I got a bargain, considering the quality of the seats I ended up with. I was able to confirm that rows A-F are the lowest in the building. My brother battled computer issues from 10:00-10:30 before finally locking in 3 seats. I was on the phone with him as i was traveling. It really surprised me to see that we ended up with seats so close to the floor (F) in a center section.


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[TK22867]

Re: Summit tourney, 2015

That refund made my day. I feel like I got a bargain, considering the quality of the seats I ended up with. I was able to confirm that rows A-F are the lowest in the building. My brother battled computer issues from 10:00-10:30 before finally locking in 3 seats. I was on the phone with him as i was traveling. It really surprised me to see that we ended up with seats so close to the floor (F) in a center section.


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Looking back, I guess we should have assumed that better seats would be available for "the rest of us". In the Arena, corporate sponsors really had no place to seat everyone except in actual seats. In the new Event Center, they will each likely have a suite. That should free up a ton of seating.

[UWMandSDSU]

Re: Summit tourney, 2015

Looking back, I guess we should have assumed that better seats would be available for "the rest of us". In the Arena, corporate sponsors really had no place to seat everyone except in actual seats. In the new Event Center, they will each likely have a suite. That should free up a ton of seating.

All suites have been sold out. Not all sponsors for the Summit League Tournmanement will have their own suite, unless they purchased a suite initially.

List of suite owners: http://www.ksfy.com/story/21533709/l...enter-sold-out

[TK22867]

Re: Summit tourney, 2015

All suites have been sold out. Not all sponsors for the Summit League Tournmanement will have their own suite, unless they purchased a suite initially.

List of suite owners: http://www.ksfy.com/story/21533709/l...enter-sold-out

"There are 22 suites in the Denny Sanford PREMIER Center. Two suites are reserved for Title Sponsors and two others are reserved for the facility's use."

You are correct they likely won't have their own suite, but I'm guessing instead of actual seat tickets they will be granted access to the suites referenced.

I know that Sanford and Premier had a wealth of tickets the past few years, so putting most of those butts in suites helped the rest of us.

[OldHare]

Re: Summit tourney, 2015

The system was very busy this morning. It had a 15 minute wait to get a seat to offer. All I have been able to have for a choice is seats behind the baskets. Maybe tomorrow I can get seats in the middle upper level.

[JackJD]

Re: Summit tourney, 2015

The system was very busy this morning. It had a 15 minute wait to get a seat to offer. All I have been able to have for a choice is seats behind the baskets. Maybe tomorrow I can get seats in the middle upper level.

Didn't the early-signup continue today? I note the password for the early signup was "published" on the NDSU message board so anyone who read that could access the system for tickets even if they had not purchased a Summit Baseball Tourney ticket.

[OldHare]

Re: Summit tourney, 2015

Didn't the early-signup continue today? I note the password for the early signup was "published" on the NDSU message board so anyone who read that could access the system for tickets even if they had not purchased a Summit Baseball Tourney ticket.

That may be a reason the system was overwhelmed early at 10am. It has slowed since then, but the only tickets best available are section 110.

[BTownJack]

Re: Summit tourney, 2015

I thought it was a bit odd there wasn't more authentication required to confirm that you had bought a Summit League Baseball ticket. In this day and age each baseball ticket purchaser could have at least gotten a unique code - then instructed that code will only be valid for one transaction. At the same time - I doubt the Summit League and/or SF Arena cares much - as long as the seats are sold.

[SF_Rabbit_Fan]

Re: Summit tourney, 2015

I thought it was a bit odd there wasn't more authentication required to confirm that you had bought a Summit League Baseball ticket. In this day and age each baseball ticket purchaser could have at least gotten a unique code - then instructed that code will only be valid for one transaction. At the same time - I doubt the Summit League and/or SF Arena cares much - as long as the seats are sold.

Individual codes might be in the Ticketmaster platinum package, aka give us a bigger cut.

[RowdyRabbit]

Re: Summit tourney, 2015

The girls' daycare was closed today so I took the day off work and we went to Sioux Falls. We stopped by the arena at 10:30 and scored 3 all session passes in Section 105 Row T.

VERY happy with that!

[OldHare]

Re: Summit tourney, 2015

The girls' daycare was closed today so I took the day off work and we went to Sioux Falls. We stopped by the arena at 10:30 and scored 3 all session passes in Section 105 Row T.

VERY happy with that!

Was there a big line at the box office??